We know how important your delivery is to you. We strive for seamless deliveries each time and have teams ready to help every step of the way.
We anticipate long wait times for our customer service line, and recommend you fill out the appropriate form below for the fastest support.
If you have your tracking number please enter it below. This will give you the most up-to-date status of your delivery. There, you can submit any inquiries about your delivery and our customer service team will follow up to assist.
To speak to a customer service team member, call (804) 414-2590 during business hours, and someone will be happy to help!
Monday-Friday: 8a.m. – 10:00p.m. EST
Saturday: 8a.m.-8p.m. EST
Sunday: 8a.m.-5p.m. EST
Our customer service call center is closed on 4th of July, Christmas Day, New Year’s Day, and Thanksgiving Day.