Remote control not working/doors are show as unlocked

Hi there. I just got my 24 C-HR Premiere Edition delivered 2 days ago. I have been playing with the app and had issues.

I note the remote control on the app don’t appear to work properly. I tried to lock the car remotely and it said it’s successful but when I tried to unlock - the E6 error message shows up. The doors/hatch are shown as locked when I press lock and the status goes to green tick. However it will go back to unlocked after a refresh/restarting the app. Obviously all the doors are locked.

Do others with the new C-HR have the same issue? Any fixes if so? I have tired to remove the car and add it back but it still does the same. Thanks in advance.

Give it a week.

BZ4X here and the same issue with the app claiming that the doors are unlocked.

Hi there, I own a Toyota C-HR 2024 Premium since March 18, and the my Toyota app never gives the current notification of the doors (open or closed), but it does when I take a seat in the car and, for example, open a door. then the indication in the app is correct, but when leaving the vehicle it will not show in the app that the doors are closed, sometimes it does, but afterwards the app continues to show the status at that time in the past. Already reinstalled the app 100 times, without any results. anyone advice?

Luc, contact your dealer or Toyota. 

My Dealer cannot help me, he claims that the app needs to be updated to solve this, even though it works completely with other sellers!

After a while mine seemed to correct itself.